WhatsApp assistant · New residents
Answer people moving to the Canaries in their own language, even when your office is closed.
For gestorías, immigration lawyers, estate agents, relocation consultants, language schools and health insurers. It answers with your services and prices and with general information taken only from official websites. 14 days free, no card needed.
How it answers
Italian client
Customer: Ciao! Devo fare il NIE per comprare casa a Tenerife. Come funziona?
Assistant: Ciao! Sono l'assistente automatico di Gestoría Atlántico. 😊 In generale il NIE si chiede con il modulo EX-15 e la ricevuta della tassa (modello 790, codice 012): in Spagna con appuntamento alla Policía Nacional, dall'estero al consolato spagnolo. Informazione generale verificata il 24/10/2026, fonte ufficiale: sede.policia.gob.es Se vuoi, ce ne occupiamo noi: il servizio NIE costa 60 €. Ti va di fissare un appuntamento?
Customer: Sì, giovedì mattina se possibile. Mi chiamo Marco Rossi.
Assistant: Perfetto, Marco! Ecco la richiesta: appuntamento giovedì mattina per il NIE, a nome di Marco Rossi. La gestoría ti contatterà per confermare l'ora. 😊
The business gets an email with the appointment request, and confirms it.
British client
Customer: Hi, I moved to Tenerife two years ago and never registered anywhere. Is that a problem?
Assistant: Hi! I'm the automatic assistant of Gestoría Atlántico. Every situation is different and I can't assess personal cases, so I've passed your question to our team: they'll contact you directly to look at it with you. 🙂
The business gets the question by email, with a summary in Spanish, and replies.
What it does
- Answers the usual questions about your services: prices, opening hours, documents to bring, how you work.
- Gives general information on paperwork (NIE, municipal registration, residence, self-employment, healthcare...) with the official link and the date it was checked.
- Handles several clients at once, each in their own language.
- Takes appointment requests (day, time, name and topic) and emails them to you.
- Emails you any personal case, with a summary in Spanish, and you reply to the client.
- Works 24 hours a day and understands voice notes.
- Always introduces itself as an automated assistant.
What it doesn't do
- It doesn't advise on personal cases: which permit applies, whether someone is entitled, how much they will pay.
- It doesn't make things up: anything that isn't in your details or in the general information, it passes to you.
- It doesn't confirm appointments: it passes them to you to confirm.
The general information «Mudarse a Canarias»
Besides your business details, the assistant uses a base of general information on the paperwork for living in the Canary Islands:
- NIE and EU citizen registration certificate
- Residence permits and TIE
- Municipal registration (empadronamiento) and the Canary resident discount
- Social Security, self-employment and Canary Islands grants
- Healthcare, schools and driving licence
- Housing and taxes
- We take it only from official websites (BOE, Policía Nacional, Seguridad Social, Gobierno de Canarias...) and check it every three months.
- The assistant always gives it as general information, with the official link and the date.
- Before you start, you review and accept it. Topics you'd rather handle in person, the assistant passes to your team.
What we need from you
- Your business name and type.
- Your services with their prices (or «quote» if it depends on the case).
- Opening days and hours, and where you work.
- Whether the assistant can take details for an appointment.
- The email where you want to receive appointments and questions.
How the trial works
- It starts when you activate it and lasts 14 days or 300 replies, whichever comes first.
- No card needed.
- On day 7 we send you a summary of the week, and on day 12 we remind you how to continue.
- If you don't continue, the assistant pauses by itself. You aren't charged anything.
- Your clients write to our shared number through your QR code or your link. We give you cards with the QR code ready to print.
Pricing
After the trial:
from 89 € a month + IGIC
No minimum term: cancel whenever you like.
All set!
We've received your request. Last step: send us your services, prices and opening hours so we can set up your assistant.
Send my business detailsWe've also emailed you the link, in case you'd rather do it later.
Frequently asked questions
Does the assistant give legal advice?
No. It gives general information, always with the official link and the date, and passes any personal case to you. The advice is yours.
Who keeps the general information up to date?
We do: we check it every three months, only on official websites. If something your assistant uses changes, we let you know by email.
Can I remove topics I'd rather handle in person?
Yes. When you review your assistant you write those topics, and the assistant gives no general information on them: it passes the question to your team.
How long until it's ready?
We write to you within one working day. Your assistant is ready 2 working days after we receive your services and opening hours.
Do I have to change my WhatsApp number?
No. During the trial your clients write to our shared number through your QR code or your link, and your number stays the same. If you sign up, you can keep it that way or have your own number for the assistant.
Who sees the conversations?
You receive the alerts and a weekly summary by email. Full messages are kept for 14 days and the text of the questions for 45 days for your summary; only BB1 Studio can see them. The details are in the privacy policy.
Try it free for 14 days, no card needed.
No minimum term · Setup included